I kicked a doctor off May’s team, Part II: The response

Posted on Nov 2, 2012 | 2 comments

Last week, I kicked a doctor off May’s team. I did that. Me.

I’m not, shall we say, subtle with my opinions. If something needs to be said, leave it to the American to say it. But, that doesn’t convert necessarily into full blown complaints, or formal dismissals.

So, it took me a few days to send the email, to the whole of May’s team, requesting that she never work with May again. I haven’t made a request like that before. I didn’t hear from the team for a few days more. Then, the nurse at May’s school wrote me. She’d forwarded my letter to the consultant for May’s school and the lead pediatrician at the specialist centre where May’s team are based, both who oversee the doctor. She also informed her managers.

Clearly, May’s team took me seriously. Could they be as horrified by this doctor as I am? I wonder now if they’ve been waiting, hoping someone wrote down officially, what they have been thinking all this time. After all, I’m concerned about May – but they have a whole school full of children to worry about, all of whom see this doctor.

I felt very grateful and told her as much. I thought it would end there.

On Tuesday, the doctor’s direct supervisor phoned me. She is conducting an investigation into my complaint. She wanted to reassure me that she would inform me of its result.

I feel like I’ve entered the Twilight Zone. What could possibly happen next that is entirely reasonable?

2 Comments

  1. I’m so happy that they’re taking this serious! You took the right step with your formal letter to keep her from working with May again. If she was more concerned with her schedule than May having a seizure (not to mention everything else) then she has a lot to learn and needs some action taken against her to let her know how serious her it is. I think preventing her from working with May and placing her on a probationary period (with termination if she doesn’t meet particular goals), along with training all of the issues you addressed in your letter would be a reasonable outcome.

  2. Glad they appear to be listening. More to follow I am sure. You go girl.

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