UPDATE: Found out just before the show aired that it is being rescheduled. I’ll let you know when I know more! Thanks!
I love Waitrose. I can’t help it. They have an incredible selection of olives.
Confucius once said: you may intend to pick up “just a pint of milk” from Waitrose, but you will never leave without having spent £40 minimum.
So what happens when a fiscally blind and loyal shopper such as myself is faced with an major challenge: the inability to get around Waitrose because there is no disabled trolley for my daughter?
Two weeks ago, I wrote Waitrose requesting a trolley and received a very bizarre response and refusal. So I wrote every other supermarket in the area too, and posted it on my blog, and some friends spread the word, and their friends spread the word, and then the supermarkets – including Waitrose – got back in touch and it just spiralled.
The Sun picked it up. Tesco’s, Sainsburys, Morrisons and even Waitrose agreed to buy a trolley for their branches that are local to me – which is awesome and means that not only May, but May’s schoolmates who use these stores too, can shop just like her.
But, one disabled trolley in my local Waitrose isn’t really enough. “I hate to put you on the spot,” I asked when they told me they were ordering one, “but what about all your other stores? There are 800,000 disabled children in the country, what about them?”
Waitrose was pretty reluctant to consider them. They said branch managers could decide on a case-by-case basis. But, those other families don’t necessarily have a blog, or a friends who would share their plight on social media, or even know that disabled trolleys exist. A family like mine hears “no” a lot, would they even ask their branch manager?
So, when You & Yours the consumer radio show on BBC’s Radio 4 contacted me, I jumped at the chance. “We want to go shopping with you,” they said. “We want people to know how hard it is.”
And that’s how one curly-topped, four-year old with a superior power of cuteness, returned to Waitrose yesterday to test out a new disabled trolley they had ordered for her. It didn’t exactly go to plan.
On BBC Radio 4 at 12.00 on Wednesday you can listen in as this mama pushes May in a wheelchair AND pushes a shopping trolley AND nearly collides with woman with a baby, all to seek out gourmet olives.
Follow @MamaLewisBlog on Twitter? Tell me what you think during the show: #YouAndYours